In principle, the primary contact for problems is your source of supply, meaning the retailer or distributor under normal circumstances.
Please observe the following procedure when returning equipment for repairs: 1. Include the RMA form: >>> RMA-Form 2. Include your proof of purchase: Please include your bill of sale or invoice as proof of purchase with the RMA.
Please note that devices can no longer be accepted for repairs without an RMA form and proof of purchase.